Common Questions About Shopping Online

1. How to make the payment?
We currently accept payment by cash, debit card, credit card, Zelle, PayPal, Venmo and Apple Pay.

2. Where to pick up my order?
Free pre-order pickup available at the following locations:
1）Our Farm Store …… Every day from 10:00AM – 5:00PM
2）Ossining Farmers’ Market ……Every Saturday from 8:30AM – 1:00PM
3）Larchmont Farmers’ Market ……Every Saturday from 8:30AM – 1:00PM
4）Cold Spring Farmers’ Market ……Every Saturday from 10:00AM – 1:00PM
5）Beacon Farmers’ Market …… Every Sunday from 10:00AM – 2:00PM
6）Park Slope Farmers’ Market ……Every Sunday from 09:00AM – 2:00PM
7）Cunningham Farmers’ Market ……Every Wednesday from 1:00AM – 2:00PM
8）White Plain Farmers’ Market ……Every Wednesday from 3:00PM – 4:00PM
9）NYBG Farmers’ Market ……Every Wednesday from 12:00PM – 1:00PM

Please leave preferred day/time and location for pick-up in Preference Notes/Info section during checkout)

3. Do you provide delivery service?
Yes. Local home delivery is available on $50+ orders. For orders below $50, you can pick up the order at our farm store or Farmer’s market mentioned above.

4. When and where do you deliver?
Local home delivery is available within a 20 mile radius of Pine Bush, NY every Wednesday. Our delivery service area include Pine Bush, Walker Valley, Burlingham, Walden, Montgomery, Circleville, Wallkill, Bloomingburg, Ellenville, Scotchtown, Middletown, Gardiner, Wurtsboro, Summitville, Phillipsport, Goshen, New Hampton, Rock Tavern, Rock Hill, Campbell Hall, Slate Hill, Howells.

Besides, we also deliver to Ossining, Hastings, Larchmont, Beacon, Irvington and Cunningham area every Wednesday.

5. Is there a delivery fee?
Orders over $99 = free delivery
Orders below $99 = $8 delivery fee
Our delivery fee goes directly to our drivers!

6. Can I place the order over the phone or by email?
Yes, you can also call us at (845) 206-9147 or email us at greatjoyfamilyfarm@gmail.com to place the order.
For more questions, please contact: greatjoyfamilyfarm@gmail.com